At Sayeda Lakhani, we take pride in delivering custom-designed dresses tailored to your preferences and measurements. To ensure transparency and mutual understanding, we have outlined our Refund and Exchange Policy below:

1. No Refunds or Exchanges

Due to the bespoke nature of our designs and services, we do not offer refunds or exchanges for any orders. Each piece is crafted specifically for you, based on your chosen design, fabric, and measurements.

2. Resolving Design or Size Concerns

If there is a discrepancy between the finalized design or size agreed upon during consultations and the delivered product, we are committed to resolving the issue. Please follow these steps:

• Notify us within 48 hours of receiving your order by contacting us at wecare@sayedalakhani.com or +92-333-3759080

• Provide clear details and photographs of the issue.

• We will review your concern and work with you to make the necessary adjustments.

3. Customer Responsibility

To avoid misunderstandings, we request our clients to:

• Clearly communicate their requirements during consultations.

• Double-check all measurements and design details before finalizing the order.

4. Alterations

In cases where minor alterations are required, we will provide the necessary adjustments free of charge if the issue stems from our end. For alterations due to measurement changes provided incorrectly by the client, additional charges may apply.

5. Cancellation Policy

Orders cannot be canceled once the design process has begun. This includes sourcing materials and initiating tailoring. If cancellation is requested before work begins, we may deduct a processing fee to cover initial administrative costs.

6. Contact Us

For any concerns or clarifications about this policy, please reach out to us:

Sayeda Lakhani
Email: wecare@sayedalakhani.com
Phone: +92-333-3759080

Thank you for choosing Sayeda Lakhani. We value your trust and strive to ensure your satisfaction with every custom